Gaming should be a source of fun, not stress. Mostly Play believes every player deserves to enjoy gaming in a safe and controlled way. Our responsible gaming tools are always on hand to help you stay within healthy limits.
We offer a range of powerful tools to keep your gaming experience safe and enjoyable.
At Mostly Play, you can set daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period, while reductions apply instantly.
Set a daily time limit for gaming in advance. Mostly Play will automatically remind you when you've reached it and can lock your session after the set time.
Feeling like you need a break? Use Mostly Play's Cooling-Off feature to pause your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this time.
If gaming is starting to feel like an addiction, self-exclusion is an option. You can close your account for anywhere from 6 months to permanently. During this period, Mostly Play will also stop sending you any marketing emails.
Mostly Play will remind you at regular intervals how long you've been playing and how much you've spent. These reminders help you stay aware.
Mostly Play is strictly for users aged 18 and above. Age is rigorously verified during registration and the KYC process. If a user is suspected to be underage, their account is suspended immediately.
Online gaming and betting are a form of entertainment — just like watching a film or playing a sport. The core principle of responsible play at Mostly Play is simple: gaming should never become a source of financial stress, family problems, or emotional hardship.
Online gaming is growing fast in Bangladesh, with millions of people enjoying Mostly Play every day for entertainment. A small number, however, may sometimes lose control. We put protective measures in place ahead of time to help prevent that from happening.
Responsible gaming means you decide when to play, how long to play, and how much to spend. You control the game — the game doesn't control you.
If you find yourself thinking about placing more bets to recover losses, stop and take a break immediately. This is one of the first signs of problem gaming.
Many people don't realize when their gaming habits are becoming a problem. Ask yourself the questions below — if you answer "yes" to most of them, it may be time to seek help.
Are you betting beyond your budget and feeling regret afterward?
Are you placing bigger bets to recover losses, only to find things getting worse?
Are you lying to or hiding your gaming habits from family or friends?
Are you prioritizing gaming over work, family, or studies?
Do you feel restless, irritable, or anxious when you're not gaming?
Are you spending money meant for everyday expenses on gaming?
If any of the above situations apply to you, there's no shame in asking for help. The Mostly Play support team is here for you. Contact support@mostlyplay.betto get in touch.
Setting the right budget is the most important step in responsible gaming. Mostly Play always recommends spending only what you can afford to lose — money whose loss won't affect your day-to-day life.
| Limit Type | Effective From | Can It Be Reduced? | Can It Be Increased? |
|---|---|---|---|
| Daily Deposit Limit | Instant | Yes | After 24 Hours |
| Weekly Deposit Limit | Instant | Yes | After 7 Days |
| Monthly Deposit Limit | Instant | Yes | After 30 Days |
| Session Time Limit | Instant | Yes | After 24 Hours |
| Loss Limit | Instant | Yes | After 7 Days |
To set limits, go to your account settings or reach out directly to the support team.
If you feel you need a long break from gaming, use Mostly Play's self-exclusion feature. It's completely free and can be requested at any time.
Request self-exclusion via live chat or by emailing support@mostlyplay.bet.
Choose 6 months, 1 year, 5 years, or permanently — the duration is entirely up to you.
Your identity will be verified for security purposes, after which your account will be locked instantly.
During self-exclusion, Mostly Play will not send you any promotional emails or SMS.
Mostly Play strictly prohibits anyone under 18 from using the platform. Age verification is carried out at registration and before the first withdrawal.
If you have children or teenagers in your household, take the following steps:
If a user is found to be underage, their account will be permanently closed and all transactions will be reviewed.
Mostly Play believes you don't have to face this alone. Gaming addiction is a recognized mental health condition, and seeking professional help is completely normal. Here are some support resources:
A government helpline is available in Bangladesh for mental health crises. Call: 16789
Get direct help via 24/7 live chat or by emailing us at support@mostlyplay.bet.
Free consultations are available at the psychiatry departments of nearby government hospitals.
If someone in your family is struggling, have an open conversation with them and encourage them to seek professional help.
Our team is available 24/7 to help with any concerns you have about gaming.
Email UsFind answers to the most frequently asked questions about Mostly Play's responsible gaming features.