Mostly Play's Privacy Policy – Your Data, Our Responsibility

Mostly Play collects certain personal information to provide you with the best gaming experience and to meet legal obligations. This information falls into several categories.

Identity Information: During registration, we collect your full name, date of birth, email address, mobile number, and residential address.

Identity Information: A copy of your National ID (NID), passport, or driving license, along with a utility bill or bank statement, for KYC verification.

Financial Information: Payment method details (bKash, Nagad, Rocket numbers), transaction history, and deposit-withdrawal records.

Technical Information: IP address, device type and model, browser information, operating system, and login time and location.

Usage Information: Games played and duration, betting history, preferred game types, and time spent on the platform.

Mostly Play uses collected information solely for specific, legitimate purposes. No data is ever used beyond its intended scope.

Mostly Play never sells your data to advertisers or uses it for third-party marketing purposes without your consent.

Mostly Play does not sell your personal data to any third parties. However, data may be shared in the following limited circumstances:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to process transactions.
• Identity Verification Service: Identity information may be shared with authorized verification agencies for KYC purposes.
• Legal Authorities: Data may be disclosed in response to a lawful order from the Government of Bangladesh or law enforcement authorities.
• Technology Service Providers: Hosting, cloud storage, and security service providers are bound by strict confidentiality agreements.
• Anti-Money Laundering: Legally mandated reporting to financial crime prevention regulatory authorities.

Mostly Play uses the latest technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• All data is stored with 256-bit AES encryption.
• Sensitive information such as passwords is secured with bcrypt hashing.
• Data centers are secured with 24-hour physical security and access controls.
• Regular security audits and penetration testing are conducted.
• Data backups are stored on secure, encrypted servers.
• All employee data access is role-based and strictly limited.

Mostly Play uses cookies and similar technologies on its website and app to enhance your experience. We use three types of cookies:

• Essential Cookies: Login sessions, security tokens, and similar data required to keep the platform running. Disabling these will prevent you from using the service.
• Performance Cookies: Helps us analyze which pages are visited most and where issues may exist.
• Preference Cookies: Remembers your language, theme, and other preferences so you don't have to set them up each time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Mostly Play believes every user has the right to full control over their own information. You have the following rights:

Mostly Play strictly prohibits anyone under the age of 18 from creating an account or using its services. We do not knowingly collect or store personal data from minors.

• Age is verified at registration by validating your date of birth.
• Age is re-verified through identity document checks during the KYC process.
• If a user registers with a false age and is subsequently found to be a minor, their account will be immediately closed and all associated data will be securely deleted.
• If you believe your child is using Mostly Play, please contact us immediately at support@mostlyplay.bet.

Mostly Play's servers are primarily located in Bangladesh and international secure data centers. For operational purposes, data may occasionally be processed on servers located in other countries.

• All data is encrypted during international transfers without exception.
• Data is only transferred to countries with adequate data protection laws in place.
• Strict data protection agreements are in place with all third-party service providers.
• GDPR-compliant Standard Contractual Clauses are used for data transfers to the European Union.

Mostly Play does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period ends, your data is permanently and securely deleted or anonymized in a way that makes it impossible to identify you.

Mostly Play may update this Privacy Policy from time to time. Changes may be made due to legal updates, the addition of new services, or security improvements.

• For significant changes, advance notice will be sent to your registered email address.
• The date of any changes will always be clearly displayed at the top of this page.
• Continued use of Mostly Play after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

If you have any questions or concerns about this Privacy Policy, or would like to make a request regarding your data, please contact us through any of the following:

• Email: support@mostlyplay.bet
• Live Chat: 24/7 Live Chat Support is available on the Mostly Play website.
• Response Time: Data-related requests are responded to within 30 days.

Your privacy matters deeply to us. Don't hesitate to reach out with any concerns — we're always here for you.